ServiceNow CSA考题-Servicenow系统管理员认证试题2

 

Question #1 A role is a:

• A. set of users delegated to perform different tasks
• B. collection of tasks
• C. set of members to a subscription
• D. collection of permissions
• E. set of users who share a common purpose
• F. individual to whom you have grated access to your ServiceNow instance

Question #2  A group is a:

• A. set of users who share a common purpose
• B. collection of permissions
• C. collection of tasks
• D. individual to whom you have granted access to your ServiceNow instance
• E. set of members to a subscription
• F. set of users delegated to perform different tasks

Question #3 The Now Platform is an example of which cloud computing model?

• A. Software-as-a-Service (SaaS)
• B. Platform-as-a-Service (PaaS)
• C. Application Platform-as-a-Service (aPaaS)
• D. Infrastructure-as-a-Service (IaaS)

Question #4 Which of the following workflow types does the Now Platform provide?  Select 3 answers from the below options.

• A. Employee
• B. Customer
• C. End User
• D. Information Technology (IT)

Question #5 What are the three main screen elements of the Now Platform User Interface?  Select 3 answers from the below options.

• A. Banner Frame
• B. Application Frame
• C. Application Navigator
• D. Banner Content
• E. Content Frame

Question #6 Which of the following would be included in the results when entering "service" in the Navigation filter? Select 2 answers from the below options.

• A. Only applications with a name containing "service"
• B. All modules and sections within the Service Desk application
• C. Only applications, sections and modules with the names containing "service"
• D. Any module with a name containing "services"

Question #7 What do you select to personalize the system settings of the Now Platform user interface?

• A. Magnifying glass
• B. Question mark
• C. Gear
• D. Logo

Question #8  Which of the following are ways to create a favorite? Select 3 answers from the below options.

• A. Drag the breadcrumbs of a filtered list to the Favorites tab.
• B. Drag an individual record to the Favorites tab
• C. Select the personalization gear icon.
• D. Select the star of its corresponding section
• E. Select the star of its corresponding application or module

Question #9 What is selected to impersonate another user?

• A. User menu
• B. Application Navigator
• C. System settings
• D. Magnifying glass

Question #10  You need to go back to review a record you just looked at recently. What is one of the quickest ways to navigate back to the same record?

• A.Expand every application in the All applications tab
• B. Select the record from the History tab
• C. Navigate back to its corresponding list
• D. Impersonate another user

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